RECORD REQUEST

WIZARD

The Wizard digitizes and guides patients through your current request form, leading to fewer follow-ups and a better experience for everyone.

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Case Study: Cottage Health

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PHOTO ID

IN A SNAP

The Wizard captures a photo of the requestor's ID to be sent along with their request. This feature increases H.I.M. staff confidence in releasing sensitive records.

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PHONE NUMBER

VERIFIED

The Wizard uses 2-factor authentication to verify the phone number submitted with the patient request.

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SMS 2-Factor
Requestor

Peace of Mind

Requestors receive a completely filled out PDF of their request to the email address they entered, increasing confidence their request was sent successfully.

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Emailed PDF Request


Cottage Health
"This was a life-saver with COVID shutdowns. It really saved us because we had to close to the public. This is a great tool to have patients complete a request without coming on site."

Debra Collingwood, RHIT, CCS, Director of HIM, Cottage Health


The Valley Hospital
"It has been a great gain for us to be able to provide this method. Giving patients the opportunity to complete the request this way is great."

Karla Viruet, MS, RHIA, HIM Operations Manager, The Valley Hospital

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We protect your personal information using up to 256-bit Secure Socket Layer (SSL) encryption to create a secure connection to our servers (see that padlock in your browser).

Swellbox is also regularly scanned for potential vulnerabilities by McAfee Secure.

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